• Supply Chain Consultancy
  • Industry White Papers and Reports
  • E-Commerce – B2C Distribution
  • Supply Chain as a Strategic Enabler
  • Regional Logistics Benchmarking
  • Service and Reverse Supply Chain Management
  • Interim Management

• Human Resource Consultancy
  • HR Industry Specific Research
  • Recruitment Process Outsourcing (RPO)

• Consultant Profiles

E-Commerce – B2C Distribution

Online shopping is fast outpacing growth compared to traditional retail shopping. This is a global trend. Whilst the experience in online shopping is often a pleasant one, the customer experience is only complete once the purchased product is delivered. Market feedback shows that final mile delivery to consumer home addresses has its unique set of challenges.

Europhia Consulting assists companies to define customer requirements and provides cost effective distribution solutions to improve Business-to-Consumer (B2C) delivery models and service levels. Europhia Consulting assists you in the design and implementation of your B2C model and helps you to understand what it means to do Business−without−Borders.

Types of services offered:
• Consumer requirements analysis
• Capability gap analysis
• Financial risks and benefits analysis (can include duty and legal aspects)
• Systems and Communication structure platform
• Identification of delivery partners on a global, regional, local level
• Management of RFQ process
• Implementation of recommended solutions